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Privacy Policy

This policy applies to the use of the website www.bjmdanse.ca

Last update : January 28, 2026


Ballets Jazz Montréal respects your privacy. We are committed to protecting the personal information of our users. We have adopted this Privacy Policy (the “Policy”) to be transparent about the data we collect, the reasons for collecting it, with whom it may be shared, how you may access it, and how you may request corrections if necessary. In this Policy, the terms “THE COMPANY”, “we”, “us”, and “our” refer to Ballets Jazz Montréal. We acknowledge our obligation to manage your data responsibly. We do not sell and will not sell your data to third parties.

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Please read this Policy carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this Policy. To make this Policy as clear as possible, we have identified the situations in which a user may potentially share personal information with us. The Policy is therefore structured as follows:

  • Learning more about the organization

  • Purchasing tickets from the organization

  • Applying for a job posted on the website

  • Making a donation to the organization

The information collected through these sections is described in more detail below. Topics covered include how your personal information is used, how and when it may be shared, how you can access and control it, how we ensure its security, and how to contact us.

 

Learning more about the COMPANY

When you seek to learn more about THE COMPANY and what we can do for you through any of the following means:

  • Email contact for more information

  • Newsletter subscription

  • Contact form

We automatically collect the following information through cookies or similar technologies:

  • Browser type and version

  • IP address

  • Page that led you to the website

  • Geographic location

  • Time spent on the website

  • Internet service provider

We collect the following information during an initial contact or in the course of your communications with us:

  • First name

  • Last name

  • Email address

  • Phone number

  • Information voluntarily provided

Purpose: The data collected allows us to analyze how our website is used and accessed, enabling us to improve its functionality and optimize it to better meet user needs. This data also allows us to provide quality service and communicate with you to help you easily access the information you are seeking.
Legal basis: Necessary for our legitimate interests (improving and personalizing our products and services) and yours (responding to your inquiries and enabling you to contact us).

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Please note that information collected through cookies does not allow us to personally identify you. You may choose to refuse the collection of cookies:

  • through your web browser

  • through our cookie banner

However, refusing cookies may limit access to certain parts or features of our website.

 

Purchasing tickets from THE COMPANY

When you purchase tickets on our website, we collect certain information such as your first name, last name, gender, email address, mailing address, phone number, and payment information. 

Purpose: We use this information to process your ticket purchase, contact you with updates regarding the event for which you purchased tickets, and for statistical purposes.

Legal basis: This information is necessary for the performance of the sales contract between you and us. It is also required for the legitimate interests of the purchaser, namely to obtain the tickets purchased from THE COMPANY, to ensure payment, and to analyze our customer base. 

Please note that if you refuse to provide the required personal information, we may not be able to process your purchase.

 

Applying for a job

When you apply to work with us, we ask you to provide certain personal information in order to process your application. We collect: 

  • First name

  • Last name

  • Email address

  • Phone number

  • Copy of your résumé

Purpose: We use this information to review your application and respond if applicable.

Legal basis: Necessary for our legitimate interests (assessing whether your profile matches our needs) and yours (applying for a position and receiving a response if your application is of interest).

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How do we use your data?

The submission of your personal information through your use of our website is governed by this Policy. As a user of our website, you also agree to respect and protect the personal information of third parties. We use your data for the following purposes:

  • To develop new features and improve the website

  • To provide the best possible customer service

  • To communicate for marketing, advertising, or account management purposes

  • To generate statistics to support business decisions

  • To ensure follow-up on purchases

 

Our use of cookies

When you visit our website, you may provide us with information through cookies or similar technologies. Cookies are files containing a small amount of data about a given user, which may include an anonymous unique identifier. Cookies are stored on the user’s computer or on another device’s hard drive and allow us to tailor your user experience each time you visit our website.

 

With whom do we share your data and why?

We do not sell personal information under any circumstances. Your data is shared only as outlined in this Policy. When you consent to this Policy, we may share your personal information with the following parties:

  • Third-party service providers: In the course of our activities, we may share certain data with third parties, such as IT service providers, for the execution of their mandate or a service contract.

Generally, these providers collect, use, and disclose your information only to the extent necessary to perform the services they provide to us, such as website hosting through WIX. However, some third-party service providers have their own privacy policies governing the information we must provide to them. We recommend that you carefully review their privacy policies to understand how they handle your personal information. Once you leave our website or are redirected to a third-party website or application, this Policy no longer applies

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List of IT service providers:

Parties where legally required: We may disclose your information if required by law or if such disclosure is necessary to:

  • Comply with the law or legal process

  • Protect the rights or property of THE COMPANY

  • Protect the security of our website, users, and their data

Parties involved in a financial transaction: Your data may be transferred as part of a change of control, merger, liquidation, or other transaction involving THE COMPANY. The information shared will be used solely to complete the transaction and will only be disclosed without your consent where permitted by law. We will take appropriate measures to protect the confidentiality of this information and will destroy it if the transaction is not completed or if the information is no longer required.

 

Your rights

Data protection laws grant you certain rights regarding your personal information, including the right to: 

  • Request access to your data, subject to identity verification

  • Request correction or rectification of your data

  • Request deletion of your personal data, unless retention is required by law

  • Object to the processing of your data, subject to legitimate grounds

  • Request restriction of processing in certain circumstances

  • Request your data in an accessible format

  • Withdraw your consent to data processing

  • File a complaint with the appropriate authority

 

Access to and control of your data

You may review, modify, or delete your personal information by contacting us at info@bjmdanse.ca, through the “Contact” section of our website, or using the contact details provided below. We will respond as promptly as possible. Please provide sufficient details to allow us to identify you.

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Data storage location

Your personal information is hosted in the following country or countries: Canada (Quebec). It is stored on WIX servers.

 

Data retention period

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. Data will be destroyed at the end of this period or upon withdrawal of consent. Upon request, you will receive confirmation once your data has been deleted.

 

Security

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. If you have questions regarding data security, please contact us via the “Contact” section of our website or at info@bjmdanse.ca.

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Age of consent

We do not knowingly collect personal information from minors under the age of 14. If you are a parent or guardian and believe a minor under 14 has provided us with personal information, please contact us. If we become aware that such information has been collected without parental consent, it will be deleted.

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Changes to this Policy

We reserve the right to modify this Policy at any time. We encourage you to review it frequently. Unless otherwise stated, changes take effect upon publication on our website. Any updates will be noted here.

 

Supervisory authorities

If you are dissatisfied with our response to a request regarding your personal information, you may contact the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada.

 

Commission d'accès à l’information du Québec
Bureau 900
2045, rue Stanley
Montréal (Québec) H3A 2V4
Téléphone : 514 873-4196
Télécopieur : 514 844-6170
Téléphone sans frais : 1 888 528-7741
Courrier électronique : cai.communications@cai.gouv.qc.ca
Site web: www.cai.gouv.qc.ca

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Commissariat à la protection de la vie privée du Canada
30, rue Victoria
Gatineau (Québec) K1A 1H3
Sans frais : 1-800-282-1376
Téléphone : 819-994-5444
Télécopieur : 819-994-5424
Site web: www.priv.gc.ca/fr

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Questions and contact information

If you wish to access, correct, amend, or delete any personal information we hold about you, file a complaint, or simply obtain more information, you may contact us using the following contact details:

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Privacy Officer

BALLETS JAZZ MONTRÉAL

Édifice Gaston Miron
1210, rue Sherbrooke Est, bureau #204
Montréal Québec H2L 1L9 Canada
+1 514 982 6771

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